We’ll manage your IT infrastructure.
"A friendly support team"
If you have a small, mid or large IT infrastructure, we can manage it remotely by providing premium support. We help companies to set their office infrastructure up by providing a well-designed architecture in terms of network, servers, client devices etc..
We make sure that:
- Your network is secure
- All the servers are under the strict security guidelines
- Antivirus is installed and updated on all devices
- The remote management application is enabled to give remote assistance
- Updates and patches are applied on time
- Provide support to your staff
100% professional service is guaranteed
We manage the infrastructure of different business segments
CONSULT WITH US
Proactive support
It’s very important to monitor the IT infrastructure to give proactive support. Our various monitoring systems will ensure that all the devices are working properly. Your account manager will be continuously monitoring your support requests and also will give general guidelines in case of any requirements
Technical Support
Your staff can simply send an email to our support team, and they will look into the issue within the committed time period. The request will be automatically processed by our ticketing system and will ensure that the engineers will handle the same as per the SLA.
HOSPITALS
We manage hospital IT infrastructure by following the security guidelines from the authorities. We pay maximum attention while working on any remote computers, servers or network devices.
Our IT team coordinates with third-party vendors who provide various application software to the hospital. The cloud servers are connected through a VPN with maximum security.
We provide Microsoft 365 support to our clients so that the users do not worry about getting support from Microsft directly.
NURSERIES
We manage nurseries with several branches in different locations. All the nurseries are connected to the cloud using site-to-site VPN and all the AD servers, file servers are 100% secure from external access.
Our friendly support team is always happy to support non-technical staff at the nurseries.
RESTAURANTS
By following strong standard operating procedures, we manage the IT infrastructure of several restaurants across different geographical locations. We ensure that the WIFI and all services to the customers are securely managed.
The automated monitoring and alerts ensure that all devices are working properly and also this helps our team to take proactive measures to avoid any unforeseen issues.
FINANCIAL
This is also a potential business area we work on. We follow all the security guidelines demanded by the government authorities as well as the organizational policies.
All the data saved on the on-premise and remote servers are protected with encryption. Also, the connectivity between the clients and servers are routed through VPN and filtered through network-level and application-level firewalls.
